Log On - Forgot User ID ?

First, we'll need to know what type of account you have with BB&T. If you do not have a User ID yet, you'll need to enroll in online banking.

Need help? description displayed in tooltip Call Online Banking Support at 888-BBT-ONLINE (888-228-6654). Associates are available 7 days a week from 6 am to midnight ET.

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Are you sure you want to cancel User ID retrieval? You will be taken directly to BBT.com.

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